Real estate is full of small print designed to protect the seller and confuse the buyer. This is our attempt to do the opposite.
Setl is a property advisory service based in Noida. We help families find and buy homes by connecting them with vetted, professionally trained property specialists who represent Setl's standards. We do not own or develop the properties we recommend. We are not a listings portal. We are, at the moment, a small founder-led operation focused on doing this right rather than at scale.
When you use Setl, you are engaging with a curated advisory service. The final property you buy, if any, will be a direct transaction between you and the seller (a developer, a homeowner, or their representative). Setl and its specialists sit alongside you throughout that process.
When you become a Setl client, we commit to:
We want to be honest about the limits of what any property advisory can genuinely guarantee:
To make our engagement work well, we ask that you:
Setl charges a fee of 1% of the transaction value on any successful property purchase made through our service. This fee covers our advisory work, the specialist assigned to you, coordination through the buying process, and support until registration.
The fee becomes payable only upon successful closure of a transaction. There are no upfront charges to engage with Setl, no consultation fees, and no charges for site visits, discussions, or shortlisting — even if you ultimately decide not to purchase through us. We do not collect any payment before a deal is finalised.
Our fee structure will be discussed openly and in writing with you before any specific property is formally advanced toward booking. If there is ever any additional cost, incentive, or arrangement relevant to your transaction, we will disclose it to you clearly.
Every property we recommend is checked against our standards. However, the decision to purchase any property is yours alone, based on your own due diligence, financial judgment, and personal circumstances. We provide our best professional guidance; the responsibility for the final decision rests with you.
We strongly encourage you to conduct your own independent verification — including a title search by a qualified lawyer, a physical inspection of the property, and confirmation of all financial and legal documents — before committing to any transaction.
You can end your engagement with Setl at any time, for any reason, without any obligation or fee. Just email or call us and we will close your file.
Setl reserves the right to end our engagement if a client engages in dishonest conduct, harasses our team, or asks us to act against our stated principles. In such cases, we will explain our reason and refer you to alternative options where possible.
Setl provides advisory services with care and professional judgment. However, given the many parties involved in any property transaction — sellers, builders, banks, government offices, service providers — Setl cannot be held responsible for the actions or failures of third parties beyond our reasonable control. Our liability, in any case, is limited to the fees we have earned from your specific transaction.
None of this reduces our commitment to doing the work well. It simply acknowledges reality: no advisor, however good, can insure a property transaction against every possible risk.
If you ever have a serious concern about how Setl has served you, please write to hello@getsetl.in. The founder will respond personally within three working days. Most concerns can be resolved through direct conversation. If a matter cannot be resolved this way, both parties agree to attempt mediation before pursuing any legal action. Jurisdiction: courts in Noida, Uttar Pradesh.
If we update these terms in a material way, we will note the change here and, if you are an active client, we will let you know directly. Small clarifications (typos, formatting) may be made without notice.
Setl
Bhutani Alphathum, Sector 90
Noida, Uttar Pradesh, India
hello@getsetl.in